FAQ

CAN I VISIT YOUR STORE?

We are an exclusively an online retailer! That doesn't mean we are any less hands-on than a physical retailer. If you need help, please visit our Support page and someone form our Customer Service team will help you within 48 hours!

DO YOU OFFER FREE SHIPPING?

YES! All orders qualify for FREE standard shipping. Please see our Shipping Policy for more information.

HOW CAN I TRACK MY ORDER?

We will send you an email with your tracking information as soon as it ships! To check the status of your order, go to your account or click here. Then find your order in the Order History section, and track your order from there.

CAN I RETURN MY ITEM?

Yes! We offer hassle-free returns for up to 30 days after you receive your order. Please see our full Return Policy for details.

DO YOUR PRODUCTS HAVE WARRANTIES?

Absolutely. We offer different warranties for different products. Please go to our Warranty page for details.

MY ITEM IS DEFECTIVE. WHAT CAN I DO?

We are so sorry! We will replace your item free of charge when you report it within one week of delivery. Please see the full details on our Warranty page.